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FDL County Residents Are Reminded That 9-1-1 Service is For Emergencies


9-1-1 is for emergencies, it’s not to be used as an information line. But that’s exactly what’s been happening, ever since the “Safer at Home” emergency orders were issued by Governor Tony Evers

Director of Communications and Emergency Management for Fond du Lac County, Bobbi Hicken, is asking residents to stop calling the dispatch center, looking for guidance AND questions regarding those orders. Callers are getting frustrated because the dispatchers can’t provide that info, and need to be available to take the calls from residents who need police, fire and EMS assistance. 

Rather than tie up phone lines and take dispatchers out of service answering the calls, Hicken asks residents to go to the Wisconsin Department of Health Services website at https://www.dhs.wisconsin.gov/covid-19/index.htm for information on COVID-19, and to look for updates from the Governor on his website or on social media. 

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