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FDL Water Utility Survey


Fond du Lac’s Water Utility is conducting a brief survey to gather information about payment options and customer preference for quarterly or monthly utility billing. A postcard with the survey questions is being mailed to all utility customers. Response to the survey will be done via a link entitled “Utility Billing Survey” located under Important Notices on the City of Fond du Lac webpage at www.fdl.wi.gov.  Deadline for completing the survey is July 31st. Customers without internet access could use computers at the Public Library to complete the survey if desired, or indicate their answers on the postcard and drop off at the Water Business Office. Upgrades to the meter reading system in 2012 provided the technology to make monthly meter reading possible. If monthly billing is implemented, the change would affect ALL customers and wouldn’t be implemented until next year sometime. The additional costs would be absorbed in the Water Utility operating budget with no rate increase expected.

Comments 6
jack anderson commented on 16-Jul-2013 10:08 AM3 out of 5 stars
There must be a backlog of unpaid water bills..if monthly pymts. clear it up.it is good idea..I support it..now look at property taxes..quarterly payments would be the ticket..I was told by a city council member that it would be too cumbersome..hogwash to that.
Anonymous commented on 16-Jul-2013 01:13 PM3 out of 5 stars
Monthly bills make sense now the water/sewer bills have gotten too large for many family to budget for.
Anonymous commented on 16-Jul-2013 01:46 PM3 out of 5 stars
Monthly bills will add more cost
for the taxpayer.We certainly don't
need more of that.People will need
to budget better and live within
there means.
Anonymous commented on 17-Jul-2013 10:50 AM3 out of 5 stars
Monthly payments sound great! It would help to budget for the month.
Al commented on 22-Jul-2013 01:02 PM3 out of 5 stars
Leave the quarterly system as is, its worked well for a long time. A change to a monthly sysetm will only cost more in administrative costs and postage.

Plus it becomes to easy to add small monthly charges to the cost of operations.

Look for ways to reduce cost instaed.

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