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Fixing the FDL Online Water Billing System Will Take Time

23-Dec-2017

It may take a little time before the City of Fond du Lac is able to put its online water billing system back up. It was taken down on December 13th after it was determined some residents using the online system were experiencing fraudulent charges on their credit cards. Fond du Lac Information Technology Services Manager Dave Zittlow says it is just like any other malware or virus infection in that you don’t know what is on the system. He says they want to make sure if it is suspect that it is built from the ground up and it undergoes special testing and certification before it is put back online. That is something that is required by the payment card industry.  

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