Agnesian Cancer Center Honored
The Agnesian Cancer Center, 480 E. Division Street in Fond du Lac, was named as a 2014 PRC 5-Star Customer Service award winner during a recent awards celebration at the 2014 PRC Excellence in Healthcare Conference hosted by Professional Research Consultants, Inc. (PRC).
PRC award winners are recognized annually for their achievements in improving patient experiences, healthcare employee engagement and/or physician alignment based on perceptions obtained through surveys of Agnesian Cancer Center patients.
“We are so proud of the Agnesian Cancer Center and are thrilled to present them with this National Excellence in Healthcare Award,” according to Joe Inguanzo, PhD, president and chief executive officer of Professional Research Consultants. “This award is proof that the Agnesian Cancer Center is committed to improving healthcare. It takes years of dedication, determination and hard work to achieve this level of success. Congratulations to the Agnesian Cancer Center, and its staff and providers for improving healthcare services throughout the Fond du Lac area.”
To be a PRC 5-Star Customer Service award winner, healthcare organizations are judged against all other healthcare organizations in similar categories within PRC’s nationwide databases. PRC Top Performers must score at or above the 100th percentile within their particular comparison group, while 5-Star Award Winners are identified as the top 10 percent (at or above the 90th percentile) of PRC’s national client database. 4-Star Award winners are identified at the top 25 percent (between the 75th and 89th percentile). More specific awards criteria and information is available on-line at www.PRConline.com/awards.
“The Agnesian Cancer Center is honored to have received this recognition, especially since it reflects the level of satisfaction we are working to provide to our patients and their families,” says Bill Daly, director of Oncology Services at Agnesian HealthCare. “People are at the heart of our mission and the focus of our ministry. We feel it is the responsibility of each of our associates to be ‘Simply the Best,’ creating an environment where excellence is the norm and where friendliness, courtesy and concern are part of what we do every day.”
Professional Research Consultants, Inc. (PRC) is a nationally-known healthcare market research company headquartered in Omaha, Nebraska. Learn more about PRC at www.PRConline.com