City Residents Warned Of Water Utility Phone Scam

The City of Fond du Lac Water Utility is warning city residents after being alerted to a phone scam.

The department posted on their social media page that they had been made aware that an unknown third party is calling utility customers, stating the reason for the call is pertaining to an unpaid delinquent water balance and may ask for payment over the phone.

City of Fond du Lac Water Utility is again reminding residents that the Utility does NOT solicit payments over the phone and would never call customers to inform them of a delinquent balance. If an account becomes delinquent a notification would be mailed to the billing address on file with the Utility.

Please reach out to the Water Utility Office if you have any questions or concerns.

[email protected] or (920) 322-3680