DWD Shifting Unemployment Claims To Online System

Starting next Wednesday the state’s Department of Workforce Development will continue the transition to online services by retiring the automated telephone system for unemployment insurance weekly claims. Nearly all the weekly claims will be shifted to the free, fast and secure 21st century online application. Currently, over 92 percent of all weekly claims are filed using the online application. If people need help using online services or are unable to go online, the department’s Help Center staff will provide assistance via phone.