FDL County Residents Encouraged To Sign Up For Smart911
In honor of 911 education month, National Telecommunicator Week (April 10-16) and Smart911 Day (April 30), residents of Fond du Lac County are encouraged to sign up for Smart911, a free service that allows individuals and families to sign up online and fill out a profile in order to provide critical information to 911 dispatchers during an emergency.
When a person who has a profile within Smart911 makes a 911 call, their Safety Profile is automatically displayed to the dispatcher, allowing them to confirm information, or in the event the caller is not able to provide any information, obtain important information about the person needing assistance.
Profiles include pertinent information that can help first responders provide a more personalized response, such as:
Addresses of home, businesses and other associated with the person
Emergency contact information
Medical history, including medications, medical equipment and medical conditions
Property layouts, access points and utility information
Number of people and pets on the property
Smart911 is currently available in all 50 states and more than 3,500 municipalities across the country, including in Fond du Lac County.
All information included in a Smart911 Safety Profile—from addresses and vehicle details to medical conditions and emergency contacts—are optional, and the resident has the ability to choose what details they would like to include in their profile.
“When a 911 call comes in, the dispatchers need to work to get assistance where it is needed as quickly as possible. The more information we have to do that, the better and quicker an emergency response will be,” said Bobbi Hicken, Director of Communications and Emergency Management for Fond du Lac County.
“It is encouraged that every resident in Fond du Lac County make a profile in Smart911.”
The Smart911 App is available on the Apple Store or Google Play.
A link to the website can also be found on the Fond du Lac County Communications website at www.fdlco.wi.gov/departments/departments-a-e/communications.
Smart911 is private and secure, is only used for emergency responses and only made available to the 911 system in the event of a 911 call.