Fixing the FDL Online Water Billing System Will Take Time

may take a little time before the City of Fond du Lac is able to put its online
water billing system back up. It was taken down on December 13th after it was
determined some residents using the online system were experiencing fraudulent
charges on their credit cards. Fond du Lac Information Technology Services
Manager Dave Zittlow says it is just like any other malware or virus infection
in that you don’t know what is on the system. He says they want to make sure if
it is suspect that it is built from the ground up and it undergoes special
testing and certification before it is put back online. That is something that
is required by the payment card industry.